Sales Automation & CRM in Kortrijk
Why here
Most CRM packages assume one relationship: you sell to a customer. An exporting company from this region sells through a distributor to a customer who processes it further, sometimes with a commissioned agent in between. Force that into a standard setup and you lose exactly the information that matters: what goes into the territory and what actually reaches the market. So we model that chain explicitly, with the distributor, the agent and the end customer as separate records and revenue that stays traceable per territory. On top of that we build in the fair flow: a scanned badge becomes a record with a follow-up task, an owner and a deadline, rather than a line in a list nobody opens after three weeks. Quotations and price lists come multilingual out of the same system. Everything we deliver becomes your company property, source code with it.
No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.
Our approach
The chain gets drawn as it genuinely runs, including the cases where you deliver directly to a customer inside a distributor's territory. Those are the cases that cause arguments later, so we record them now. The data model follows from that. Once we have the go-ahead, your first design is live. We then integrate in order of time saved: mailbox, calendar and the quoting flow first, then the badge scans.
Frequently asked questions
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Our system only knows customers, not distributors. Can that change?
Yes, and it is usually the most important change. As long as a distributor sits in the system as an ordinary customer, you see your own revenue but not what happens in the territory: which end customers were added, which fell away, and where nothing moves. We set up the distributor, any agent and the end customer as separate linked records, so the territory conversation can be held on numbers instead of on impressions.
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Can badge scans land in the system automatically?
Yes, and the point is not that they arrive but what happens next. We make sure every scan gets an owner, a deadline and a next step the moment it lands, and that a contact you already knew is recognised rather than duplicated. Coming back from a fair with four hundred ownerless names is not a list, it is postponement; the setup gets follow-up moving while the stand is still up.
What you invest depends on what we build. The homepage says where it starts.
Read on
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