Outbound & Cold Outreach in Kortrijk
Why here
Outbound here has a timing you will not meet elsewhere. The most rewarding campaign of the year runs in the weeks before a trade fair and carries a hard deadline: you call and email to lock in meetings with the visitors you want to see, so your stand has a diary instead of passing traffic. The second campaign starts eight weeks after the fair and runs through the months when your competitors have already stopped following up. There is also a sensitivity that weighs heavily here: prospecting directly in a territory where a distributor sits can damage a relationship you spent years building. We agree that boundary in advance, per territory and per segment, and set down what happens when a prospect from such a territory replies on their own initiative. For Lille and Tournai the sequence runs in French.
No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.
Our approach
Which territory belongs to whom, which segments we approach directly, and a separate sending domain with SPF, DKIM and DMARC verified before anything goes out: that is week one. In week two we write the opening message, two follow-ups and a call script, in Dutch and in French. If a fair sits in the diary, we build the first sequence straight around it, proposing a specific time slot rather than an open invitation.
Frequently asked questions
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Our distributors get angry when we call directly. How do you avoid that?
By making the agreement before the first list is built, not after somebody has already called. In practice a split by segment works better than one by national border: certain customer types or order sizes you serve directly, the rest runs through the territory. What happens when a prospect inside a distributor's territory replies unprompted is written down too, because that is the case arguments start over. In writing, and shared with the distributor beforehand.
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Can you lock in meetings before a fair?
Yes, and it is usually the highest-returning campaign of the year. We build a list of the visitors and companies you want to see at that edition, approach them with a specific time slot rather than a general invitation, and confirm once more shortly before the doors open. Your stand team then has a diary, and the conversations that come out of it are qualification conversations rather than introductions.
What you invest depends on what we build. The homepage says where it starts.
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