Sales Automation & CRM in The Hague

Yes, as long as you model the lot as its own level rather than as a text field. We model the agreement, beneath it the lots you are admitted to, and beneath those the further requests that come along inside them. Each request then becomes its own opportunity with its own cycle, while reporting per lot shows where you win and where you consistently come second. Without that structure the individual requests disappear into one large file.

For your own position, yes, it is wise. It is not about write-ups but about a trail: date, role, subject and the agreed next step. That costs a rep half a minute and produces two things. A colleague taking the deal over does not start blind, and if questions ever arise about how a contact went, you have a factual overview instead of a reconstruction from memory. We design those fields so that filling them in is faster than skipping them.