Sales Automation & CRM in Zoetermeer
Why here
A standard pipeline assumes a product with a price. At an IT or contracting firm in Zoetermeer you sell people and availability, and that model stops fitting. The questions your system has to answer are different ones: which consultant comes free when, which client asked for which profile, which request is waiting on a CV, and which assignment is ending without anyone discussing an extension. So we build the CRM around two linked objects — the client's request and your people's availability — and connect that to your time registration and planning. A won request with nobody to place is not revenue, and a consultant coming free in three weeks without sales knowing is a missed extension. Both signals should appear on their own.
No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.
Our approach
The route a request travels today comes into view first: who it arrives from, who assesses it and where it stalls. That produces the data model with requests, profiles and assignments as separate records. In the first weeks the base configuration is standing and you click through it; then we connect the time registration and the mailbox, so ending assignments and people coming free appear as tasks by themselves.
Frequently asked questions
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Our CRM is full of requests that never went anywhere. How do you prevent that?
By only registering a request as an opportunity once something testable hangs off it: a stated start date, a budget holder or a specific role. Everything else stays a signal and does not count towards the pipeline. That looks strict, and it is the only way a forecast acquires meaning. We fix that rule as an exit criterion so it does not vary per rep.
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Can the CRM see which consultants are coming free soon?
Yes, if the planning or time registration holds that date. We connect that source and turn it into a signal that creates a task for the account manager of the client in question several weeks ahead. That is usually the moment an extension can still be discussed. Without that link, sales hears about it once the decision has already been made.
What you invest depends on what we build. The homepage says where it starts.
Read on
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Contact
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