Sales (Re)structuring & Selection in Zoetermeer
Why here
At many IT firms in Zoetermeer sales is not a department but an activity that happens when nobody is on an assignment. That is not sloppiness; it follows directly from a model where billable hours outweigh a pipeline. The result is a sawtooth: busy, no prospecting, bench time, panic. Restructuring here means cutting the commercial role loose from utilisation, with time of its own that cannot be traded in for client work. We also split the pipeline into two types that decide differently: capacity requests, which move fast and turn on availability and rate, and projects or framework contracts, where scope, references and a formal assessment apply. Every stage gets an exit criterion tied to something testable — a stated need, a budget holder, a date — rather than to the feeling after a pleasant meeting.
No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.
Our approach
The opening question is where last year's revenue came from, and how much of it from existing clients. We then describe both pipelines with stages and exit criteria and set out who does which step. In the same period we look at capacity: who can carry commercial work without it evaporating at the first busy spell. The weekly meeting gets numbers that look forward.
Frequently asked questions
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Our consultants do the prospecting on the side. Do we need to hire a real salesperson?
Not necessarily, but somebody has to own it at a moment when they are not billable. Consultants who prospect on the side are credible at the table and that is an advantage; the problem is predictability. We set it up so there is fixed commercial time with a named owner, and the rest of the team is deployed on the conversations where technical depth is genuinely needed.
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How do you qualify a request that arrives through a framework contract?
Differently from an ordinary lead, because the assignment is usually already written and the competition is fixed. The questions that count are: how many parties received the same request, is there an incumbent, when did the need arise and who formulated it. If you cannot get those answers the odds are poor, and that may be a reason not to bid at all. That decision belongs inside the process.
What you invest depends on what we build. The homepage says where it starts.
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