Sales Automation & CRM in Alphen aan den Rijn
Why here
Two markets inside one municipality usually means two ways of working inside one system — or inside no system at all. In trading and nursery businesses the knowledge sits in people's heads and a phone list; at wholesalers and logistics firms along the Rijnhaven there is a CRM, silted up with dead accounts. So we do not build one generic pipeline but two, each with its own stages and fields, inside the same system. On the trading side we record what is currently written nowhere: which buyer takes which product in which season, who decides, and what was agreed last year. On the distribution side we set an inactivity signal — not 'no order in thirty days', but deviation from the rhythm that customer set themselves. And because you own what we build, source code included, that knowledge belongs to the company rather than to a package.
No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.
Our approach
Your existing data gets pulled in during the first days, out of whichever system or list it lives in, and we look at how selling actually runs on both sides of the business. A data model follows, with season, product group and country built in. After approval a first design is live carrying your own accounts. Then we switch on the inactivity signals and connect your order and quoting flow.
Frequently asked questions
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Our trading runs on the phone and by email. Can you get that into a CRM?
Yes, provided we do not try to capture every conversation. Nobody sustains that. We limit it to what you will need next season: who decides, what was taken, what was agreed and when to call again. The rest stays out. A system asking four fields after a call gets used; one asking fourteen does not.
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Can you see which customers quietly reduced their ordering?
That is usually the first thing we build, because it pays off soonest. We calculate each customer's own ordering rhythm and flag deviation from it, rather than applying one blanket interval. For a seasonal buyer a quiet month is normal; for a weekly customer three weeks is already a signal. That list is typically shorter than people expect and far more actionable than a revenue report.
What you invest depends on what we build. The homepage says where it starts.
Read on
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And then?
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