Sales Automation & CRM in Breda

Why here

A CRM that works across the border falls over on one detail: the difference between the legal entity and the site you actually deliver to. A European group with a distribution centre at Hazeldonk, a sales office elsewhere and a head office in a third country appears in most systems as three unrelated customers, after which nobody sees that it is one purchasing policy. We record that hierarchy explicitly, with a parent record and locations beneath it, and attach contacts to the layer where they genuinely sit. We also build the templates in two languages and make sure the invoice flow handles a Belgian enterprise number alongside a Dutch VAT number. That sounds administrative, and it decides whether your follow-up is correct. Your company holds the ownership of what we build, code included.

No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.

Our approach

The customers currently sitting twice in your system are the starting point, because that shows immediately where the data model falls short. Then we fix the structure: entity, location, contact and owner, with the rule for when a deal moves a stage on. Once that stands, we set up the templates in both languages and connect the quotation and invoicing flow. Again, the order is decided by what removes the most manual work.

Frequently asked questions

  • Our Belgian customers sit half-entered in our system. How do you get that cleaned up?

    By first deciding what a record is. De-duplicating on company name does not work across the border, because the same group carries a different name and a different legal form in each country. De-duplicate on enterprise number, then attach the locations to the entity. It is one-off work, and it stops two colleagues from approaching the same group.

  • Do our quotes and emails have to be in Flemish?

    In Dutch, but with Flemish word choice and tone. Terms like offerte, opzegtermijn and levertermijn are understood; what matters is the form of address, the pace, and words that are unusual in Flanders. So we set up a second template set rather than one set with variants inside it, so nobody accidentally sends the wrong one.

What you invest depends on what we build. The homepage says where it starts.

See the ways we work together

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