Sales Automation & CRM in Hasselt
Why here
Two kinds of company ask for the same thing here and mean something different. The campus scale-up has to deliver quarterly numbers to an investor and currently pulls them from a spreadsheet somebody updates on a Sunday evening; what is missing is not software but a definition of when a deal moves a stage. The family firm has quotations in Word, follow-up in the owner's head and a customer base living in the accounts; what is missing there is one place where an agreement does not evaporate. Both get the same foundation from us and a different configuration. Because the market here runs across a border, we build with a country and language field and with differing VAT regimes from day one — otherwise you will be repairing that by hand a year from now. What we build becomes yours, source code included.
No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.
Our approach
At every step the question is who owns which piece of data, so your sales process gets drawn as it genuinely runs. That is what the data model is built on. Once we have the go-ahead, the first design is live and you click through it yourself; that always yields more than discussing a diagram. We then connect whatever removes the most manual work, usually mailbox, calendar and the quoting flow, and only after that the rest.
Frequently asked questions
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Our investor asks for quarterly numbers. Can those come straight out of the system?
Yes, provided you first agree what a stage means. Investor reporting rarely trips over the software and almost always over definitions: if three people each estimate for themselves when a deal sits at seventy percent, the total is not a forecast. We set an exit criterion per stage that somebody else can verify, and build the reporting on top of that. From then on the quarterly number is an export rather than an evening's work.
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We work in Excel and it works fine. What does a CRM add?
Excel works as long as one person maintains it and that person is around. It breaks in three places: two people call the same prospect, a promise to ring back in the autumn disappears, and afterwards nobody can see why a deal was lost. A system fixes that by making follow-up appear on its own rather than depending on someone remembering. If your Excel already covers those three, we would not ask you to change a thing.
What you invest depends on what we build. The homepage says where it starts.
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And then?
If we both see a match, a free deep-dive session of 60 to 90 minutes follows. After that you get a tailored proposal or — if your case calls for it — a paid follow-up diagnosis. No match? Then we simply say so.
One free Sales Diagnose per company. If you do not show up, that free slot is gone.
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