Outbound & Cold Outreach in Sint-Niklaas

Why here

A logistics or purchasing manager at a shipper gets called here every week by parties saying exactly the same thing. That makes the opening the entire conversation. What does not work is explaining that you also haul, store or supply; he knows, and it gives him no reason to change anything today. What does work is timing: making contact well before his current agreement runs out, while he is still free to think. So we build the campaign around that date rather than around a monthly call volume. The message itself hangs off something concrete from your own operation: a route you already run, a type of storage or temperature regime you can handle, a certification he needs. And the people handling daily orders do not do this calling, because the urgent always wins.

No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.

Our approach

Which shippers fit your network, when their agreements expire as far as we can establish, and a separate sending domain with SPF, DKIM and DMARC verified before anything at all goes out: that is the first week. In week two we write the opening message, two follow-ups and a call script built on one concrete trigger. After that we block fixed calling slots in the diary, kept away from order handling, and adjust weekly on what produces conversations.

Frequently asked questions

  • Shippers get called daily by hauliers. Why would they take our call?

    Because you say something tied to their situation rather than to yours. Anyone calling with an offer sounds like the previous five; anyone calling with a concrete observation about a route, a volume or a deadline coming up gets a conversation. Spaced repetition helps too: a single attempt is almost always too few, and most companies stop at exactly the point where it was starting to get interesting.

  • When do you call someone who has just signed a contract?

    Straight away, but with a different aim. Someone who has just signed is not buying for now, so the conversation is aimed at finding out when he will be: what term, which review moments, what he misses in the current arrangement. We put that information into the system with a task on the right date. A rejection today then becomes a scheduled opportunity eighteen months out instead of a lost contact.

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