Sales Automation & CRM in Almere
Why here
With an owner who does everything himself, the CRM lives in his phone and in his head. That works surprisingly long and it collapses precisely when somebody else joins. So we do not build a dashboard first; we remove the evening admin first: the quote still waiting to be typed after the last job, the invoice that follows it, and the reminder about the request from three weeks ago. That is the automation that pays for itself immediately. Then we set the system up so one person can maintain it, because a system demanding daily data entry will not be kept current by an owner whose diary is full of work. And we build it so the first hire can step in later without anything having to be rebuilt.
No list of offices — just honesty: we work remote-first and come on-site where it truly matters, by plane if that is what it takes. Travel costs are charged on.
Our approach
The route from request to paid invoice gets drawn as it runs today, phone and mailbox included, because that is where the work sits. A short list of what gets automated first follows from it. Within a few weeks a working setup is standing where you see requests, quotes and follow-up tasks in one place. After that we connect, step by step, whatever removes the most manual work.
Frequently asked questions
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I am the only person using the system. Is a CRM not overkill then?
For reporting, yes; for memory, no. What you need is one place where every outstanding request sits with a date and where follow-up comes back on its own. Keep the number of mandatory fields small: three you always fill in are worth more than fifteen you skip. As the company grows, the setup grows with it.
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I will hire a rep before long. What should I set up now so it fits later?
Two things. Record ownership per record, even now that everything is yours, so you do not have to redistribute every customer later. And fix the pipeline stages with the rule for when something moves on. Your first rep then has a workload that makes sense on day one rather than an empty list.
What you invest depends on what we build. The homepage says where it starts.
Read on
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